{"id":11590,"date":"2026-06-26T10:36:00","date_gmt":"2026-06-26T07:36:00","guid":{"rendered":"https:\/\/gmdgroup.com.tr\/?page_id=11590"},"modified":"2026-06-26T10:47:10","modified_gmt":"2026-06-26T07:47:10","slug":"iade-ve-geri-odeme-politikasi","status":"publish","type":"page","link":"https:\/\/gmdgroup.com.tr\/tr\/iade-ve-geri-odeme-politikasi\/","title":{"rendered":"\u0130ade ve Geri \u00d6deme Politikas\u0131"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\u0130ade ve Geri \u00d6deme Politikas\u0131<\/h2>\n\n<h2 class=\"wp-block-heading\">Genel Bak\u0131\u015f<\/h2>\n\n<p class=\"wp-block-paragraph\">GMD Group olarak, uluslararas\u0131 standartlara uygun y\u00fcksek kaliteli t\u0131bbi \u00fcr\u00fcnler sunmay\u0131 taahh\u00fct ediyoruz. T\u0131bbi ve steril \u00fcr\u00fcnlerin yap\u0131s\u0131 gere\u011fi, iade ve geri \u00f6deme politikam\u0131z \u00fcr\u00fcn b\u00fct\u00fcnl\u00fc\u011f\u00fcn\u00fc, hasta g\u00fcvenli\u011fini ve y\u00fcr\u00fcrl\u00fckteki yasal d\u00fczenlemelere uygunlu\u011fu sa\u011flamak amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r. <\/p>\n\n<h2 class=\"wp-block-heading\">\u0130ade Ko\u015fullar\u0131<\/h2>\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fterilerimiz, sipari\u015flerini teslim ald\u0131ktan sonra a\u015fa\u011f\u0131daki ko\u015fullar\u0131n sa\u011flanmas\u0131 halinde 15 g\u00fcn i\u00e7erisinde iade talebinde bulunabilirler:<br\/><br\/><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn kullan\u0131lmam\u0131\u015f olmal\u0131d\u0131r.<\/li>\n\n\n\n<li>\u00dcr\u00fcn a\u00e7\u0131lmam\u0131\u015f, m\u00fch\u00fcrl\u00fc (steril ambalaj\u0131 bozulmam\u0131\u015f) ve orijinal ambalaj\u0131nda olmal\u0131d\u0131r.<\/li>\n\n\n\n<li>\u00dcr\u00fcn yeniden sat\u0131\u015fa uygun durumda olmal\u0131d\u0131r.<\/li>\n\n\n\n<li>Ge\u00e7erli bir sat\u0131n alma belgesi, fatura veya sipari\u015f numaras\u0131 ibraz edilmelidir.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">\u00d6nceden onay al\u0131nmadan g\u00f6nderilen iade \u00fcr\u00fcnleri kabul edilmeyebilir.<\/p>\n\n<h2 class=\"wp-block-heading\">\u0130adesi Kabul Edilmeyen \u00dcr\u00fcnler<\/h2>\n\n<p class=\"wp-block-paragraph\">Hasta g\u00fcvenli\u011fi ve hijyen gereklilikleri nedeniyle a\u015fa\u011f\u0131daki \u00fcr\u00fcnlerin iadesi veya de\u011fi\u015fimi kabul edilmemektedir:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f veya kullan\u0131lm\u0131\u015f steril t\u0131bbi \u00fcr\u00fcnler.<\/li>\n\n\n\n<li>Steril ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f, y\u0131rt\u0131lm\u0131\u015f veya herhangi bir \u015fekilde hasar g\u00f6rm\u00fc\u015f cerrahi s\u00fct\u00fcrler.<\/li>\n\n\n\n<li>Teslimattan sonra uygun olmayan ko\u015fullarda saklanm\u0131\u015f veya kullan\u0131lm\u0131\u015f \u00fcr\u00fcnler.<\/li>\n\n\n\n<li>Orijinal ambalaj\u0131 hasarl\u0131, eksik veya de\u011fi\u015ftirilmi\u015f \u00fcr\u00fcnler.<\/li>\n\n\n\n<li>M\u00fc\u015fteri talebine \u00f6zel olarak \u00fcretilen veya sipari\u015f edilen \u00fcr\u00fcnler.<\/li>\n\n\n\n<li>Teslimattan sonra tavsiye edilen saklama ko\u015fullar\u0131na uygun \u015fekilde muhafaza edilmemi\u015f \u00fcr\u00fcnler.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Hasarl\u0131 veya Yanl\u0131\u015f G\u00f6nderilen Sipari\u015fler<\/h2>\n\n<p class=\"wp-block-paragraph\">Sipari\u015finizin hatal\u0131, kusurlu veya hasarl\u0131 olarak teslim edilmesi durumunda, l\u00fctfen teslimat tarihinden itibaren 48 saat i\u00e7inde m\u00fc\u015fteri hizmetlerimizle ileti\u015fime ge\u00e7iniz. \u0130nceleme s\u00fcrecinin sa\u011fl\u0131kl\u0131 y\u00fcr\u00fct\u00fclebilmesi i\u00e7in \u00fcr\u00fcn foto\u011fraflar\u0131 ve sipari\u015f bilgileri talep edilebilir. <\/p>\n\n<p class=\"wp-block-paragraph\">Yap\u0131lacak inceleme sonucunda talebinizin do\u011frulanmas\u0131 halinde, GMD Group uygun g\u00f6r\u00fclen \u015fekilde \u00fcr\u00fcn de\u011fi\u015fimi veya \u00fccret iadesi sa\u011flayacakt\u0131r.<\/p>\n\n<h2 class=\"wp-block-heading\">Geri \u00d6deme S\u00fcreci<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0130ade edilen \u00fcr\u00fcnler taraf\u0131m\u0131za ula\u015f\u0131p gerekli kalite kontrol ve inceleme i\u015flemleri tamamland\u0131ktan sonra, iade talebinizin onaylan\u0131p onaylanmad\u0131\u011f\u0131 taraf\u0131n\u0131za bildirilecektir.<\/p>\n\n<p class=\"wp-block-paragraph\">\u0130ade talebiniz onayland\u0131\u011f\u0131 takdirde, geri \u00f6deme tutar\u0131, \u00f6deme hizmet sa\u011flay\u0131c\u0131s\u0131 veya ilgili finans kurulu\u015funun i\u015flem s\u00fcrelerine ba\u011fl\u0131 olarak, sat\u0131n alma s\u0131ras\u0131nda kullan\u0131lan orijinal \u00f6deme y\u00f6ntemi \u00fczerinden ger\u00e7ekle\u015ftirilecektir.<\/p>\n\n<h2 class=\"wp-block-heading\">De\u011fi\u015fimler<\/h2>\n\n<p class=\"wp-block-paragraph\">\u00dcr\u00fcn de\u011fi\u015fimi yaln\u0131zca a\u015fa\u011f\u0131daki durumlarda yap\u0131lmaktad\u0131r, \u00dcr\u00fcn\u00fcn kusurlu olmas\u0131, Nakliye s\u0131ras\u0131nda hasar g\u00f6rmesi, Yanl\u0131\u015f \u00fcr\u00fcn g\u00f6nderilmi\u015f olmas\u0131.<\/p>\n\n<h2 class=\"wp-block-heading\">\u0130ade Kargo S\u00fcreci<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0130ade talebinin, taraf\u0131m\u0131zdan kaynaklanan bir hata (yanl\u0131\u015f \u00fcr\u00fcn g\u00f6nderimi veya \u00fcretim kaynakl\u0131 kusur) nedeniyle olu\u015fmad\u0131\u011f\u0131 durumlarda, iade kargo masraflar\u0131 m\u00fc\u015fteriye aittir.<\/p>\n\n<p class=\"wp-block-paragraph\">Y\u00fcksek de\u011ferli g\u00f6nderiler i\u00e7in, takip numaral\u0131 kargo hizmeti ve uygun kargo sigortas\u0131 kullan\u0131lmas\u0131 tavsiye edilmektedir.<\/p>\n\n<h2 class=\"wp-block-heading\">Kurumsal M\u00fc\u015fteriler<\/h2>\n\n<p class=\"wp-block-paragraph\">Distrib\u00fct\u00f6rler, hastaneler, klinikler, toptanc\u0131lar ve di\u011fer kurumsal m\u00fc\u015fteriler i\u00e7in ge\u00e7erli iade ve de\u011fi\u015fim ko\u015fullar\u0131, ilgili sat\u0131\u015f s\u00f6zle\u015fmesi veya sat\u0131n alma anla\u015fmas\u0131nda belirtilen h\u00fck\u00fcmlere g\u00f6re farkl\u0131l\u0131k g\u00f6sterebilir.<\/p>\n\n<h2 class=\"wp-block-heading\">\u0130leti\u015fim<\/h2>\n\n<p class=\"wp-block-paragraph\">\u0130ade, \u00fcr\u00fcn de\u011fi\u015fimi veya geri \u00f6deme ile ilgili herhangi bir sorunuz olmas\u0131 durumunda l\u00fctfen bizimle ileti\u015fime ge\u00e7iniz.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:info@gmdgroup.com.tr\">info@gmdgroup.com.tr<\/a><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Adres:<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">\u0130kitelli OSB Mah.<br\/>\u0130\u015eD\u00d6K Sanayi Sitesi<br\/>2. Sokak, B Blok No:1\/B7<br\/>Ba\u015fak\u015fehir, \u0130stanbul, T\u00fcrkiye<\/p>\n\n<p class=\"wp-block-paragraph\">GMD Group olarak, \u00fcr\u00fcn kalitesi, sterilite ve hasta g\u00fcvenli\u011fi standartlar\u0131ndan \u00f6d\u00fcn vermeden, m\u00fc\u015fterilerimize h\u0131zl\u0131 destek sunmay\u0131 ve en y\u00fcksek d\u00fczeyde m\u00fc\u015fteri memnuniyetini sa\u011flamay\u0131 taahh\u00fct ediyoruz.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130ade ve Geri \u00d6deme Politikas\u0131 Genel Bak\u0131\u015f GMD Group olarak, uluslararas\u0131 standartlara uygun y\u00fcksek kaliteli t\u0131bbi \u00fcr\u00fcnler sunmay\u0131 taahh\u00fct ediyoruz. T\u0131bbi ve steril \u00fcr\u00fcnlerin yap\u0131s\u0131 gere\u011fi, iade ve geri \u00f6deme politikam\u0131z \u00fcr\u00fcn b\u00fct\u00fcnl\u00fc\u011f\u00fcn\u00fc, hasta g\u00fcvenli\u011fini ve y\u00fcr\u00fcrl\u00fckteki yasal d\u00fczenlemelere uygunlu\u011fu sa\u011flamak amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r. \u0130ade Ko\u015fullar\u0131 M\u00fc\u015fterilerimiz, sipari\u015flerini teslim ald\u0131ktan sonra a\u015fa\u011f\u0131daki ko\u015fullar\u0131n sa\u011flanmas\u0131 halinde 15 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11590","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gmdgroup.com.tr\/tr\/wp-json\/wp\/v2\/pages\/11590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gmdgroup.com.tr\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gmdgroup.com.tr\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gmdgroup.com.tr\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gmdgroup.com.tr\/tr\/wp-json\/wp\/v2\/comments?post=11590"}],"version-history":[{"count":2,"href":"https:\/\/gmdgroup.com.tr\/tr\/wp-json\/wp\/v2\/pages\/11590\/revisions"}],"predecessor-version":[{"id":18722,"href":"https:\/\/gmdgroup.com.tr\/tr\/wp-json\/wp\/v2\/pages\/11590\/revisions\/18722"}],"wp:attachment":[{"href":"https:\/\/gmdgroup.com.tr\/tr\/wp-json\/wp\/v2\/media?parent=11590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}